Fintech Group Onboard Rumphi Teachers SACCO onto MFI Hub Shared Platform — A Bold Step Toward National Financial Inclusion and Digital Empowerment
We at Fintech Group are delighted to announce the successful onboarding of Rumphi Teachers SACCO onto our MFI Hub Shared Core Banking Platform, a modern, scalable solution purpose-built for SACCOs and microfinance institutions. This milestone is more than just a system migration—it represents a bold leap forward in the digitization of Malawi’s cooperative financial sector, and a significant stride toward national financial inclusion and economic empowerment.
The official system go-live was celebrated during a project exit meeting held on 18 June 2025, attended by key stakeholders from Rumphi Teachers SACCO, Fintech Group, MUSCCO, and representatives from the FInES Project under the Reserve Bank of Malawi.
This onboarding underscores our vision at Fintech Group: to power inclusive finance by enabling SACCOs to deliver fast, secure, affordable, and user-friendly services to every member, anywhere, anytime.
From Traditional to Digital: The SACCO’s Journey to Transformation
For years, Rumphi Teachers SACCO has served educators and professionals in Northern Malawi, providing access to savings and credit services that mainstream banks often fail to deliver in rural areas. However, physical limitations—distance to branches, long queues, and manual processes—meant that many members faced delays, inefficiencies, and additional financial burdens.
With the successful onboarding to our MFI Hub platform, that reality has changed.
“Physical branches are not always accessible, especially for our members working in remote schools and villages,” said Mr. Tenpex Mkandawire, SACCO President. “This digital shift allows our members to transact from anywhere, any time. We are not just modernizing—we are transforming how we serve.”
This strategic transition marks a major evolution from branch-based operations to fully digital, omni-channel service delivery. Members of the SACCO can now use mobile banking (Android app and USSD), agency banking, and integrated ATM services, providing flexibility and freedom like never before.
Fintech Group’s MFI Hub: Designed for SACCOs, Built for Scale
At Fintech Group, we take pride in designing technology that is practical, scalable, and fully aligned with the operational, financial, and regulatory frameworks of SACCOs. Our MFI Hub platform is not adapted from foreign banking systems—it is developed from scratch in Africa, for African financial institutions.
The platform delivers:
- Modular Core Banking: Automating the entire SACCO lifecycle—savings, loans, shares, investments, dividends, and loan delinquency management.
- Real-time Mobile & USSD Banking: Allowing members to access their funds, check balances, apply for loans, and make transfers on the go.
- Agency Banking Integration: SACCOs can now extend services via authorized agents in rural markets without the need for costly infrastructure.
- ATM and POS Switching: Members gain card-based access to their funds, with full integration to national and third-party switches.
- Credit Scoring and Loan Automation: Instant digital loan processing based on member history, boosting turnaround times.
- Comprehensive Audit Trails and Role-based Access Controls to ensure transparency and data protection.
- Custom APIs for seamless integration with mobile money providers, government databases, credit bureaus, and digital identity systems.
- Cloud and On-Premise Deployment Options, depending on the SACCO’s strategic needs and infrastructure.
- “What sets MFI Hub apart is its simplicity in design and sophistication in performance,” said Mr. Daniel Imfa, IT Manager at Rumphi Teachers Mussco. “It’s intuitive for our staff, empowering for our members, and incredibly flexible for future expansion.”
Empowering SACCOs Through Strategic Support, Not Just Software
At Fintech Group, we believe that software is only one pillar of transformation. True change requires strategic collaboration, people empowerment, and sustained partnership.
That’s why we supported Rumphi Teachers SACCO with an end-to-end transformation program, including:
- A thorough Needs Assessment & Requirements Mapping
- Data Migration from legacy systems with data cleansing and validation
- User Training for frontline staff, management, and technical teams
- Member Communication Plans to drive adoption and trust
- Change Management and Post-Go-Live Support, including monitoring KPIs
- Ongoing access to the Fintech Group Support and Innovation Team
“Digitization is not just a switch you turn on. It’s a mindset change, and we are proud to have walked that journey with Rumphi Teachers SACCO from day one,” said Mr. Ernest Kuyeya, Project Consultant at Fintech Group.
Part of a National Vision – The FInES Project and Beyond
This milestone also ties into a broader national agenda. Rumphi Teachers SACCO is among the institutions benefiting from the Financial Inclusion and Entrepreneurship Scaling (FInES) Project, a flagship program by the Government of Malawi, implemented by the Reserve Bank of Malawi, with financial and technical support from the World Bank.
The FInES Project aims to:
- Strengthen SACCOs and MFIs with robust digital infrastructure
- Improve access to finance for underserved populations
- Digitally empower MSMEs, women, and youth entrepreneurs
- Build long-term financial resilience and market stability
We at Fintech Group are proud to serve as one of the key technology implementation partners in this project, working closely with MUSCCO, SACCOs, and development partners to create a truly inclusive financial system.
A Glimpse into the Future – What Comes Next?
As Rumphi Teachers SACCO begins its new chapter, we at Fintech Group are already working on the next layers of innovation. Through the MFI Hub platform, we are rolling out:
- Digital Member Onboarding with e-KYC and ID verification
- Automated Loan Decisioning Engines
- Credit Bureau Integrations for responsible lending
- AI-Powered Insights for loan risk and product performance
- Biometric Authentication Tools for secure mobile transactions
- Integration with Government e-Services, such as pension and social protection programs
We are also working with SACCOs to develop custom member apps, dashboards for SACCO boards, and real-time reporting tools for auditors and regulators.
Our goal is simple: To turn SACCOs into fully digital, agile, and member-driven financial service providers.
About Fintech Group
Fintech Group is a Pan-African technology company specializing in digital financial solutions for SACCOs, MFIs, banks, and other financial institutions. Its flagship platforms—FinFinancials, FinMobile, and MFI Hub—are used across multiple countries to drive financial inclusion, digitization, and sustainable development. The company’s approach integrates technology, training, and strategic support to deliver end-to-end solutions that meet the dynamic needs of Africa’s financial sector.