VACANCY: ADMINISTRATIVE ASSISTANT TRAINEE
Location: Kampala, Uganda
Industry: Technology
About Fintech Group
Fintech Group is a leading Pan-African provider of innovative IT solutions and services, dedicated to empowering businesses through transformation. As we continue to expand our footprint across Africa, we are seeking an Administrative Assistant Trainee to provide administrative support to ensure efficient operation of the office as well as providing routine office assistance to the in-house staff.
Job Purpose
The Administrative Assistant Trainee will support front office operations and provide general administrative assistance to ensure efficient office management. The role includes managing the front desk and facilitating day-to-day logistical and administrative functions.
Key Roles and responsibilities
- Front Office Management
- Receiving and routing of telephone calls to the correct person/department
- Ensuring visitors are received and directed appropriately
- Answering all calls which come in through switchboard quickly and politely
- Providing callers with requested information
- Ensuring that the reception area is always clean and presentable
- Receives inquiries courteously, answers those of general nature and routes others appropriately to relevant offices
- Maintains register of telephone calls made through the Switchboard
- Keeps records of all private external telephone calls made by staff members
- Liaise with System Administrator on matters relating to ensuring that the telephone system is functioning efficiently at all times
- Locking and unlocking of telephones and fax.
Administration duties
- Provide Office administration and logistical support
- Provide staff with administrative support services.
- Provide logistical support during trainings, meetings and company events
- Run office deliveries including parcel delivery and collection as may be assigned.
- Collaborate with senior management and managers to schedule daily, weekly and monthly travel as may be necessary
- Works with HR & Admin team to plan and arrange travel, conferences and meetings.
- Provide company office support to staff
- Recording and dispatching letters and documents
Educational Level and experience required for the position
- Minimum Diploma in Business management, Bachelors Degree is an added advantage
- Previous internship experience ( 3-6 months) in Administration, HR or Procurement is mandatory
- Business communication skills with ability to build trust and confidence with staff and senior management
- Knowledge of Microsoft office and Front office management, Office administration, People engagement, Business communication, Presentation skills
- Good telephone etiquette
- Supportive and proactive.
- Good customer service skills
- People skills and also ability to relate well with people
- Efficient with good organization skills
- Excellent interpersonal, written and oral communication skills.
- Computer literate, with high degree of proficiency and productivity.
If you believe that you are our ideal candidate, please submit your application and updated CV to jobs@fintech-group.com by Monday 6th April 2026.
Please note that only shortlisted candidates will be contacted.